Returns & Exchanges

At Ninepine, we want you to be completely satisfied with your purchase. If your new gear isn't the perfect fit, you can return or exchange any unwashed and unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original packaging with all tags attached to ensure they remain protected during transit.

3

Print and Attach Label

Download and print the prepaid shipping label provided by the portal, then affix it clearly to the outside of your parcel.

4

Drop Off and Track

Hand over your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed once we inspect the items.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing